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5. How do I download my digital certificate?
Answer: When your certificate registration is approved by the LowesLink® team, you will receive an e-mail with your certificate user id and one-time use password. This e-mail will have instructions for you to follow to use the one-time password and the enrollment registration # you received when you completed your online registration to download and retrieve your digital certificate. The registration number is 12 digits long. If you cannot locate your registration number please send an email to loweslink@lowes.com.
Please be sure to copy and paste the password from the email – making sure that no additional spaces at the beginning or the end of the password are copied.. The equal sign that follows the word ‘password’ should NOT be included.
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