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This area of Lowes Link contains important, up to date information intended to simplify and clarify Lowe's business practices. All documents are stored as PDF documents. The Adobe PDF Reader is freely available here.
 
  Advertising & Marketing General Partner Information  
     Canada Visual Standard Guidelines - Content Management Guidelines  
     Canada Visual Standard Guidelines - Signage, Packaging and Language & Translation Guidelines  
     Language Requirement Summary  
     Lowe's Approved Translation Vendors  
     Promotion Application  
     Signage Submittal Form  
     MWBE & Bilingual Packaging Letter  
     Side Stack ? Off Shelf Display Submission Placard  
     Side Stack ? Off Shelf Display Shipping Placard  
     Vendor MWBE/Bilingual Survey  
     Visual Standard Guidelines - Content Management  
     Visual Standard Guidelines - Corporate Identity Guidelines  
     Visual Standard Guidelines - Packaging and Translation Guidelines  
     Visual Standard Guidelines - Signage Guidelines  
         -Information  
         -Approval  
         -Guidelines  
         -Point of Purchase  
         -Display  
         -Promotional  
         -Hardware  
         -Index  
  
 
  Corporate Trade Payables  
     Receipt Discrepancy and Liability Statement  
     Billing Information  
     Debit Memo Types  
     Submit a Payment Inquiry  
     Vendor Inquiry Demo  
     Vendor Information Guide  
  
 
  General Partner Information  
     1197 Warwick Rhode Island Delivery Schedule Notice - 6/15/2005  
     Full Pallet Side Stack Specifications  
     Lowe's Partnership Book (Vendor Requirements)  
     Mini-Pallet Specifications  
     Quality Assurance Vendor Services Request Form  
     Specifications for Pallet Cart Side Stacks  
     Store 1674 Brooklyn, NY Flatbed Receiving Hours  
     Vendor Pallet Height Adjustment  
     Vendor Vest  
     VICS Bill of Lading (BOL) Example  
     VICS Bill of Lading Guide  
     Lowe's Offsite Planogram Facility Reference Guide  
  
 
  New Partner Information  
     2007 Vendor Information Sheet  
     EDI Quick Reference  
     PCM Item Set Up Sheet - Single Items  
     PCM Item Set Up Sheet - Multiple Items  
     Lowe's Bar Code Guidelines  
     Lowe's Partnership Book (Vendor Requirements)  
     Lowe's Logistics Vendor Requirements  
     Vendor Pallet Height Adjustment  
  
 
  Outdoor Lawn & Garden Vendor Information  
     Lowe's Live Nursery Business Rules  
     STORE Combined Item Listing  
     STORE FINAL Removal Item Listing  
     Vendor Compliance Live Nursery  
  
 
  Rebate Information  
     Young America Corporation  
     Promotion Application  
     Canadian Rebate Application  
  
 
  Transportation Information  
     Alaska Shipping Guidelines  
     Annual Carrier Conference  
     Carrier Web Site Addresses  
     FDC Inbound Loadplanning Map  
     Freight Payment Team Contact List  
     Import Transportation Newsletter  
     Lowe's DC Guidelines - -#1415 Milton, Ontario  
     Lowe's Inbound Rail Routing Requirements Manual  
     Lowe's Load Planning Map  
     Lowe's LTL Carrier Contact Information  
     Lowe's RDC to Store Delivery Guidelines - -#955 Mt. Vernon, TX  
     Lowe's RDC to Store Delivery Guidelines - -#960 Olin, NC  
     Lowe's RDC to Store Delivery Guidelines - -#961 Minersville, PA  
     Lowe's RDC to Store Delivery Guidelines - -#962 Valdosta, GA  
     Lowe's RDC to Store Delivery Guidelines - -#965 Cheyenne, WY  
     Lowe's RDC to Store Delivery Guidelines - -#966 Perris, CA  
     Lowe's RDC to Store Delivery Guidelines - -#990 Findlay, OH  
     Lowe's RDC to Store Delivery Guidelines - -#992 North Vernon, IN  
     Lowe's RDC to Store Delivery Guidelines - -#1419 Kissimmee, FL  
     Lowe's RDC to Store Delivery Guidelines - -#1420 Garysburg, NC  
     Lowe's RDC to Store Delivery Guidelines - -#1421 Plainfield, CT  
     Lowe's RDC to Store Delivery Guidelines - -#1436 Lebanon, OR  
     Lowe's RDC to Store Delivery Guidelines - -#1440 Rockford, IL  
     Lowe's LTL Routing Lookup Tool  
     Lowe's RDC Truckload Carrier Reference Guide  
     Multi-Stop Loading Form ? Consolidation Loads  
     Noise Abatement Store Listing  
     Routing Requirements Manual  
     Transportation Contacts  
     VICS Bill of Lading (BOL) Example  
     Wrecks and Thefts  
  
 
  Loss Prevention Information  
     Merchandising Shrink Control Handbook  
  
 
  IT Professional Services  
     Lowe's Ethics Policy  
     Corporate Security Policy  
  
 
  Special Order Sales Contact Information  
     SOS Contact Information  
 
 
  Special Order Sales Electronic Catalog Instructions & Templates  
     PLEASE READ THOUROUGHLY:
The Electronic Catalog is simply a program available to Lowe's Sales Associates with which he/she can use the model number to seed an order with correct order information as opposed to requesting the information and typing it. The tool makes it simple and easy for the employee to process the sale and ensures accurate communication between our stores and vendors. There are no questions about cost, product specification, or delivery. The easier we make it for the stores the more they will sell your product. Lowe's is in the process of setting up Special Order EDI and the first requirement is that the vendor be set up in the Electronic Catalog. The "Requirements" documents attached will help you with specific instructions on completing the spreadsheets. The program is intolerant of variances in the format so it cannot be altered or the data will not upload. The Instructions will explain how to complete the Templates. Once finished please forward back to your Electronic Catalog data contact in order for the data to be uploaded. Once you have read this information thoroughly, if there are any questions please utilize the appropriate Electronic catalog data contact
 
 
     SOS Cost Data Instructions  
     SOS Cost Data Template  
     SOS Model Data Instructions  
     SOS Model Data Template  
 
 
  LG Sourcing  
      LG Sourcing: A wholly owned subsidiary of Lowes which provides Lowes with differentiated products at the best prices with the right quality shipped complete and on time from factories we can be proud of.  
 
      The information in this website outlines the requirements for all LG Sourcing vendors. All vendors are responsible for the completion of forms/documents for vendor set-up and submission of item offers as well as other documents as identified.  
 
         Vendor Instructions  
         Vendor Information  
 


  LG Sourcing Vendor Information  

     Forms
     Processes/Instructions

     Program Development Process ("Getting Started" )       Program Development Individual Processes/Instructions       Non Asia Inspection Process
  • Latin America Vendors
        1. Pre-Shipment PO Inspection Program
                    -Vendor Letter
                    -Inspection Program
        2. Stock Inspection Program - Short Lead-time
                    -Vendor Letter
                    -Inspection Program
  • European & Middle Eastern Vendors
        1. Pre-Shipment PO Inspection Program
                    -Vendor Letter
                    -Inspection Program
        2. Stock Inspection Program - Short Lead-time
                    -Vendor Letter
                    -Inspection Program
     Training/Resources
     Frequently Asked Questions

  LG Sourcing Vendor Requirements  
     Vendor Requirements- Vendors and their representatives are responsible for compliance with all aspects of LG Sourcing requirements. In the event vendors are unable to meet or accommodate these requirements, the LG Sourcing representative should be contacted immediately.  
 
     Contractual
  • All vendors must agree to and abide by the Business Ethics Statement
  • Vendors must provide an address and contact name so that LG Sourcing may send you 2 copies of the LG Sourcing Master Standard Buying Agreement.  Please obtain the appropriate signatures(company officer) on the LG Sourcing MSBA and return both signed originals. A signed copy will be returned to you for your records.
  • Comply with all custom and security requirements to include those outlined in the CTPAT documents. Please sign and return the appropriate CTPAT documents to ctpat@lowes.com
 
 
     System/Technical Capabilities  
 
     Product Content Management/Data Synchronization Initiative  

  LG Sourcing Vendor Evaluation & Setup  
     The following forms must be completed and returned to LG Sourcing before any vendor can be set up as a Lowes Import Vendor.  
 
     Required Forms  
     Factory Certification  
        
     LG Sourcing factory certifications must be completed and in compliance before mass production begins. Factory certifications will be conducted annually. An LG Sourcing representative will contact you to complete this process.  
 
     Additional Shipping locations  

  LG Sourcing Item Evaluation & Setup  
     Required Forms  
     Product Testing
        
     As an LG Sourcing vendor you will be required to satisfactorily complete certifications / tests annually. Each lab test is associated with each factory. If you are unable to meet these requirements, notify your LG Sourcing representative immediately to discuss.
  • Product Testing: Testing Program Overview and Testing Procedure outlines product testing requirements and processes - Complete the Testing Request Form and submit sample product for testing. Testing should be completed as soon as possible prior to mass production. All product testing must be complete and approved. Production audit programs will be conducted after mass production.
  • Read, understand and comply with the Carton Specification, Loading and Shipping requirements within Carton Specifications.
  • Read, understand and comply with Product Identification and Traceability Program Product Codes.
  • Complete the GXS Container Tracking certification as soon as possible (instructions for the certification as well as the guidelines can be found within GXS (Celarix) user Guide.
  • Comply with all customs and security requirements to include those outlined in Wood Packing Material Regulations
 
 

  LG Sourcing Order Management  
        
     Process Prior to Shipment  
 
    
  • Vendors download PO's from webform. LG Sourcing International Logistics Specialist will e-mail vendor/factory for verification of details.
  • Once the PO details have been confirmed, the Vendor (Factory) is required to e-mail the Inspection Advice to the respective LG Sourcing office at least seven working day's prior to the date of final inspection.  LG Sourcing International Logistics Specialist will send shipping instructions to the vendors informing them to book with the appointed carriers in order for the target vessel to ship. LG Sourcing expects to inspect all items on the purchase orders during one visit only.  Orders must be at least 100% for new items and at least 80% complete for current items at the time of inspection. Re-Inspections are required for all rejected/failed inspections.  Contact the respective LG Sourcing office as appropriate if all items will not be ready.
  • Vendors are required to book directly with the appointed carriers for container booking.
  • Carriers release container bookings to the vendors according to the LG Sourcing Logistics instructions.
  • Read, understand, and comply with Documentation Requirements
  • Send Documents to the customs broker within 3 day's of shipment. Complete the GXS Container Tracking certification as soon as possible (instructions for the certifications as well as the guidelines can be found within GXS (Celarix) User Guide
  • Complete GXS entry for each shipment within 3 day's of shipment.
 



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