​​​​Import Requirements Program

​​Lowe's Enterprise QA Import program applies to all import vendors where Lowe's and its subsidiaries (Lowe's USHI, Lowes's Canada/RONA) serve as the importer of record.  QA requirements are determined based on vendor type.

Vendor Type & Criteria and Assessment/Certification Requirement by Vendor Type

Bundled Assessment Program

​​​​​​This program applies to all "New" factories for Type A vendors' initial assessments and consist of:

  1. Retail Ethical Sourcing Assessment (RESA)
  2. Enterprise Quality Assessment (EQA)
  3. SCAN Audit - Supply Chain Security audits - The Supplier Compliance Audit Network (SCAN) is an industry trade association that provides a systematic approach whereby mutually acceptable global compliance standards are achieved in reducing audit and operational redundancy for common supply chain stakeholders while maintaining confidentiality.  LGS - QA is responsible for scheduling the SCAN audits.  All SCAN audit related questions should be directed to Andrea Morreira at Andrea.Morreira@lowes.com.
Lowe's Enterprise Responsible Sourcing (RS) Program

​Lowe's Enterprise has worked with other key retailers​​ to find ways to reduce audit fatigue resulting in a new template named Retail Ethical Sourcing Assessment ("RESA").  The goal is to avoid multiple assessment fees incurred by a vendor which supports multiple retailers.  The RESA template is currently being accepted by Lowe's Enterprise and The Home Depot (THD) to avoid multiple assessments of THD's and Lowe's Enterprise vendors where the same factories are being used.  The primary objective of the RESA is to ensure that the products being sourced are manufactured in safe facilities, workers are treated well, paid wages in accordance to the law and hours worked within legal limits.

The Enterprise Quality Assessment (EQA)

The Enterprise Quality Assessment (EQA) focuses on such topics as quality systems, key processes, ensuring consistent quality products, etc.

Protocol Testing
Contact the 3rd Party directly for testing protocols, pricing and service requests.
​Testing Forms
  • ​​The test request form will be updated periodically.  Please ensure you are using the latest version by downloading the Test Request Form​
  • Some product categories are eligible for representative item testing where one item may represent a group of similar item.  If this applies to your items, please use the Representative Item Testing Form
  • The period for retesting depends on the classification of the product.  Please view the Testing Frequency Matrix​
PO Inspections
Inspections apply to all import vendors/factories only.