Lowe's Enterprise Quality Assurance (QA) Program Overview
The Enterprise Quality Assurance Import Program Requirements document provides a quick, high level view of the Enterprise Quality Assurance Import Program Requirements and includes quick reference Key Contacts for program related questions.
Lowe's Enterprise Quality Assurance (QA) - Product Testing
Testing FormsThe test request form will be updated periodically. Please ensure you are using the latest version by downloading the version below.
The period for retesting depends on the classification of the product. See below for details:Some product categories are eligible for representative item testing where one item may represent a group of similar items. If this applies to your items, the form to use is provided below:
Lowe's Enterprise Quality Assurance (QA) - Import Program
This program applies to all "New" factories for Type A vendors' initial assessments and consist of:
Inspection Training Manual:
Conflict Minerals and Wood Sourcing
Lowe's is committed to avoiding the use of Conflict Minerals (Tin, Tantalum, Tungsten and gold) in its products which may directly or indirectly finance or benefit armed groups in the Democratic Republic of Congo ("DRC") or adjoining countries. We comply with Section 1502 of the Dodd- Frank Wall Street Reform and Consumer Protection Act by filing a report with the Securities and Exchange Commission ("SEC") annually. Due diligence inquiries are performed of our supply chain in order to accurately report compliance with this requirement.
Contact ConflictMineralsCompliance@lowes.com if you have questions regarding the program.
The below documents are available for your reference.
Lowe's recognizes the significant purpose and vital role old growth forests play in providing us with clean air. Therefore, we collaborate with suppliers to encourage the maintenance of natural forests and environmentally responsible wood sourcing practices. This enables us to increase the supply of certified wood products to our customers. Annually, we encourage suppliers to self-report information about the source of their wood, including where the wood is harvested, the species, sustainable forest certifications and the volume purchased.
Contact LowesWoodSourcing@lowes.com if you have any questions regarding the program.
The below documents are available for your reference:
Lowe's Enterprise Quality Assurance (QA) Vendor Training
Lowe's Enterprise Quality Assurance (QA)
Please disregard any requirement related to Orchard Hardware Supply (OSH) & Lowe's Mexico in any of the training videos or webinars in this sectionThe following two short videos will provide you with a high-level program overview and requirement.
Please download the detail training presentation